Call Centre: 0800 NEW WORLD (or 0800 639 967)

Christmas Club

Q. What is the Christmas Club?

A. The New World Christmas Club is the clever way to prepare for next Christmas. You can add amounts to your Christmas Club throughout the year and earn bonuses which you can spend at Christmas.

You can add to your Christmas Club by topping up at checkout. You can also add funds by making regular payments from your bank account via Direct Debit or Automatic Payment. This means that your balance grows without you having to think about it.

You decide what you want to buy with your funds at the end of the year. They can be spent on any item in store.
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Q. How do I join the Christmas Club?

A. Get your Christmas Club Card at your local New World, then start adding funds. It's that easy.

Each time you shop at New World, add more funds at checkout and watch your Christmas Club grow.

Alternatively, you can register your card, and then you can put funds toward your Christmas Club Card via Direct Debit or Automatic Payment.

Go to Download Forms
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Q. How do I register my card?

A. Once you have obtained your Christmas Club Card from your local New World, you can register it in one of the following 3 ways:

  1. Register online here.
  2. Call us on 0800 NEWWORLD (0800 639 967)
  3. Use the registration form included with your Christmas Club Card

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Q. What are the benefits of registering my card?

A. Registering your card will provide the following benefits:


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Q. Are my funds guaranteed?

A. New World Christmas Club Funds are held in a secure account by Foodstuffs Christmas Club Limited.

However if your Christmas Club Card is lost or stolen your individual funds cannot be reimbursed unless you have registered your card and you notify us immediately.
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Q. How do I know what my balance is?

A. Each time you use your card at a checkout your available balance is printed on the till receipt.

Funds added in store or redeemed for goods in store will be reflected in your balance immediately.

Once you start topping up your Christmas Club Card you can also check your balance by going online at www.newworldchristmas.co.nz, or phoning 0800 NEWWORLD (0800 639 967).

Funds added via Direct Debit or Automatic Payment will show up in your available balance within 5 working days to allow for bank processing requirements.
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Q. What is a Christmas Club Year?

A. The Christmas Club Year refers to the period from 1 December of the first year to 30 November of the following year. Any money added to your Christmas Club Card during this period is eligible for bonuses which will be added to your card at the end of the Christmas Club Year.
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Q. How do I receive bonuses?

A. Funds which are added to your Christmas Club Card during any Christmas Club Year are eligible for a bonus, provided you keep the funds in to the end of the Christmas Club Year.

Period of deposit For every $5 deposited* Total you can spend when you redeem**
1st December to 29th February $5 $5.32
1st March to 31st May $5 $5.27
1st June to 31st August $5 $5.22
1st September to 30th November $5 $5.17
* Bonuses will be calculated as a proportionate percentage of the paid amount.
** See full
terms and conditions for further clarification.
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Q. How do I redeem my funds?

A. Your Christmas Club Funds can be redeemed for goods in store at any time of the year.

If you redeem funds during the Christmas Club Year, it will not be eligible for bonus, but if you find yourself in a position where you need to purchase goods, you are eligible to use your Christmas Club Funds at any time.

If you have insufficient funds on your card to complete a purchase, a docket showing your current balance will print out at the checkout. You can then use those remaining funds and make up the difference with another payment type to pay for your purchases.

Christmas Club Cards are not a credit or charge card and cannot be exchanged for cash.
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Q. What happens if I don't spend all of the money on my Christmas Club Card at Christmas?

A. If you don't spend all of your money and bonus at Christmas, any funds and bonus added to your card can be used to purchase goods at any time in the following year.

However, you will not receive further bonuses on money from the top ups in the previous Christmas Club Year.

Also, make sure to use your card at least once every two years or else it will be deactivated and the funds will no longer be available.
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Q. What about lost or stolen cards?

A. If you have registered your card and you lose it, you must let us know immediately by ringing 0800 NEWWORLD (0800 639 967). You are entirely responsible for the security of your card, and we will not reimburse you for any unauthorized use of your card up to the point of notifying us. At that stage we will deactivate your card, transfer the balance to a new card and send this new card to you. You must notify us of any address changes otherwise we can not be responsible for any loss if it is sent to an old address.

If you have not registered your card, unfortunately the risk is entirely yours. We have no way of verifying you or your card. We recommend you register your card as it will increase the security you have if it's lost or stolen.
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Q. Do I need to get a new card every year?

A. No. We will keep the details from the previous year and start the clock again on December 1 of each subsequent year for any further funds you add to your Christmas Club Card.
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Q. What if I want to put more than $2000 on my Christmas Club Card?

A. We have a per card limit of $2000 (excluding bonuses). This is to further minimise any risk to you if you lose your card. If you want to save more than $2000, we will put the balance on a new card for you.
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Q. What if I need to use my Christmas Card before Christmas?

A. Your Christmas Club Funds can be redeemed for goods in store at any time of the year. If you redeem funds during the Christmas Club Year, these will not be eligible for bonus, but if you find yourself in a position where you need to purchase goods, you are eligible to use your Christmas Club Funds at any time.
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